Effective Date: 1/1/2025
Last Updated: 31/12/2024
BClear Aligner ("we", "our", or "us") is committed to protecting the privacy and security of users ("you", "your") of the BClear Aligner Rx Platform. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform.
1. Information We Collect
We collect the following types of information:
- Personal Information: Full name, email address, mobile number, clinic or laboratory name, country and city.
- Professional Information: Medical or dental license number, specialization, clinic/lab location.
- Patient Data (PHI): Patient initials or ID, intraoral scans (STL, PLY, GLB), X-rays, clinical photos, and treatment instructions.
- Technical Data: Device/browser info, IP address, access times, and platform usage behavior.
2. How We Use Your Information
- To provide and manage access to the BClear Aligner Rx platform
- To personalize your experience and manage your account
- To generate treatment plans and manufacturing instructions
- To improve services and conduct platform analytics
- To comply with legal or regulatory obligations
- To send updates or respond to inquiries
3. Legal Basis for Processing
- Your consent
- Performance of a contract
- Legal obligations
- Legitimate interests (e.g., service improvement)
4. Sharing of Information
- With internal staff for treatment and support
- With trusted partners under confidentiality agreements
- With legal/regulatory authorities as required
- With your explicit consent
Note: We do not sell your data to third parties.
5. Data Security
We apply industry-standard safeguards, including:
- End-to-end encryption
- Role-based access control
- Secure cloud infrastructure
- Regular backups and vulnerability assessments
6. Data Retention
We retain your data only as long as necessary:
- Patient data: Up to 7 years for medical record compliance
- User data: As long as the account is active or legally required
7. Your Rights
You may have the right to:
- Access and correct your data
- Request deletion
- Withdraw consent
- Object to specific processing
To exercise your rights, email us at privacy@bclearaligner.com.
8. International Data Transfers
We implement safeguards such as data processing agreements and secure hosting to protect data transferred across borders.
9. Children’s Privacy
This platform is not intended for users under 18 without supervision of a licensed provider. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this policy and will notify you via email or platform alerts when significant changes occur.
11. Contact Us
If you have questions, please contact:
BClear Aligner
Email: b@bclearaligner.com
Website: bclearaligner.com